MARKPRO RESEARCH CORP is a Dominican Call Center serving American Market Research Companies, providing telephone interviewing, data gathering, project coordination as well as advertising, promotions and Market Studies.

 

We  are certified by associations and organizations who regulate the industry of investigations and market Research in the United States , Dominican Republic as well as Internationally.

 

 MARKPRO RESEARCH CORP offers fully Bilingual ( English and Spanish) phone interviews and Data Management (Data entry, Data Collection, with predictive dialing system. Our Bilingual Interviewers are carefully selected , trained and constantly educated on Market Research tool and are trained on your business or products before they conduct live interviews on the Phone or in person - face to face- that means they understand how important each participant or respondent is for you, but even more important they understand the value of market research and analysis for your company.

 All our representatives (interviewers) are either born, raised, or educated in the United States of America,all of them read, write and speak  English and Spanish perfectly. They lead interviews in a professional and courteous way,managing techniques to collect accurate information, for that  and other reasons  participants in the studies love to give their opinion to them and take part in our studies, this contributing to collect the exact information your company needs. (NO BIASED interviews) So  we can assure you the best market research studies! you can count on the best Bilingual option at the best market research rates. We guarantee you will save 50% of your budget for the same or higher work quality that you currenttly have. We know you want to take advantage of the Dominican Republic Free Trade Agreement with Central America and the United States (DR-CAFTA).

 

 MARKPRO RESEARCH CORP combines the latest technological software computer-assisted of predictive dialing (CATI) with the capacities of ACD using the interviews in depth (deep) as well as focus groups (approach groups). Our CAll Center equiped with system CATI also provides you with remote monitoring tools for Telephone surveys, which will facilitate the quality in our work, that is to say that you will be able to monitor  anyone of our representatives at the time of conducting an interview or Agent on a call with a participant. As well as to verify the results of the studies.

 

OUR MISSION:

To provide telephone and personal interviews using latest  technology, well known system  (predictive dialing),  fastest connections  in calls, work performed by 100% professional representatives certified in  bilingual education, highly  trained in the area of market research studies, composition of surveys and consumer market behavior.Our goal is to lead market  investigation qualitative and quantitative to the highest quality standards.

 

 COMMITMENT TO QUALITY:

  It has been always said that the search for quality is a long trip, here in MARKPRO RESEARCH CORP we know that we will never  arrive at the end of that road  because there will always be an opportunity to improve some aspects of  business! we know and value the importance of giving accuracy to 100% in each contact with a client or participant. We understand everything what we must do from conducting a telephone interview to collecting the data you need. Opening or closing we are obsessed with improving market research, Client Loyalty and retention programs. We know how to do the right thing at the right time!

 

OUR VALUES:

The  essence of what we are, the promises we make to our internal and external clients, our relationship with people, the service that we provide define our philosophy. Our mission explains itself how we make business and visions  where we want to go...